Delivery Information

ORDERS FOR DELIVERY

Products in stock and available for delivery from our warehouse are, on average, dispatched within 3 business days, with an average shipping time of 2 business days. The total time to receive your bike can be up to 15 days due to the size of the shipment.

Please note, to ensure the best riding experience for our customers, Powerplay (electric) bikes are not available for delivery and can only be collected from one of our authorised dealers.

ORDERS FOR CLICK & COLLECT IN-STORE PICKUP

Products in stock and available for click & collect in-store pickup are, on average, dispatched within 3 business days, with an average shipping time of 2 business days. The total time before you can collect your bike can be up to 15 days due to the size of the shipment.

A member of our team will contact you to arrange a suitable collection date and time as soon as possible after you place your order. Please do not attend a dealership before you have been contacted by us.

CONTACT US

If you have any questions relating to delivery or click & click in-store pickup, please use our contact us page to get in touch. You can also reach us through the following contact methods:

Phone: 01803 558885
Emailinfo@rockymountainuk.com
Post: Unit A3,
Westfield Business Park,
Long Road,
Paignton,
TQ4 7AU,
United Kingdom